Integrated Administrative Service Quality In Bantan District Bengkalis Regency (Study Of E-KTP Management)

نویسندگان

چکیده

District Integrated Services provides e-KTP Management services. Districts play a roles in providing satisfactionto recipients of management services However, reality there are still many people who not satisfied with the achievement completion time for provided. The purpose this study was to determine Qualityof Administration Bantan District, Bengkalis Regency (E-KTP Study) and inhibiting factors Service Quality Management). learn). research method used is quantitative data collections techniquesthrough observation, questionnaires, interviews documentation. Discussion on IntegratedAdministrative regency, regency E-KTP has been implementedbased standards operating procedures. so that it provided satisfactory achievements community.Conclusion Administrative managementof implemented but optimally accordance Standard Operating Procedures starting from making E-KTP. This due lack personnel supporting infrastructure Researcher's suggestion Kelurahan Officers managing should increase number officers cooperate provide service support facilities order achieve maximum service.

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ژورنال

عنوان ژورنال: Jurnal Kajian Pemerintahan (Journal of Government, Social and Politics)

سال: 2023

ISSN: ['2442-7292', '2721-9232']

DOI: https://doi.org/10.25299/jkp.2023.vol9(1).12022